Privacy Policy
916 Notary ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit 916notary.com or use our mobile notary services, how we use that information, and the choices you have.
Information we collect
We collect information you provide directly to us when you:
- Request a notary or submit an inquiry: name, email address, phone number, service location, and the type of notarization requested.
- Complete a notarization: documents and signatures necessary for the legal act, plus identification information required under California Government Code §8202 (notary journal entries).
- Contact us: any information you choose to include in messages, emails, or calls.
We also automatically collect certain technical information when you visit the site, including IP address, browser type, device type, referring URL, and pages viewed. This is collected via standard web server logs and analytics tools.
Notary journal records
California law requires notaries public to maintain a journal of every notarial act performed. This journal includes the date, type of document, signer's name, identification details, and signer's thumbprint (for certain real-estate documents). These records are confidential, stored securely, and disclosed only as required by California law or court order.
How we use information
- To dispatch a notary to your location and complete the requested service.
- To process payment and issue receipts.
- To respond to inquiries and provide customer support.
- To comply with legal obligations, including notary journal recordkeeping.
- To improve our website and services.
Cookies and analytics
This site uses minimal first-party cookies for basic functionality. We use Cloudflare for hosting and security, which sets cookies (such as __cf_bm) to distinguish humans from bots. We may use Google Analytics or a similar privacy-respecting analytics service to understand site traffic; these tools set cookies and may collect anonymized usage data.
Advertising
This site may display advertisements served by Google AdSense or other third-party advertising networks. These providers may use cookies and similar technologies to serve ads based on your prior visits to this and other websites. Google's use of advertising cookies enables it and its partners to serve ads based on user visits to this site and other sites on the Internet.
You may opt out of personalized advertising by visiting Google Ads Settings or aboutads.info. For more information about how Google uses data, see Google's privacy & terms.
Third parties
We do not sell your personal information. We share information only with:
- Service providers who help us operate (hosting, payment processing, scheduling, communications).
- Title and lender clients when you have requested a loan signing on their behalf.
- Government authorities when required by law, subpoena, or court order.
Data retention
Inquiry and contact information is retained for as long as necessary to provide service and for a reasonable period afterward for support and legal purposes. Notary journal records are retained for ten (10) years after the last entry, as required by California law, and then turned over to the County Clerk upon resignation or expiration of the notary commission.
Your rights (California residents)
Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the right to:
- Know what personal information we collect and how it is used.
- Request deletion of personal information, subject to legal retention requirements.
- Opt out of the sale or sharing of personal information (we do not sell).
- Non-discrimination for exercising these rights.
To exercise these rights, contact us at the email address on our home page.
Children's privacy
This site is not directed at children under 13, and we do not knowingly collect personal information from children under 13. Notary services for minors require parental consent and are coordinated directly with the responsible adult.
Security
We use reasonable technical and organizational measures to protect personal information, including TLS/HTTPS encryption, access controls, and secure third-party processors. No method of transmission over the internet is 100% secure.
Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page.
Contact
Questions about this policy? Reach us through the contact form on our home page.